happyserendipity

Happy Serendipity

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Lou

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Lou

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About happyserendipity

Sales 74
On Etsy since 2010

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serendipities all the way

Shop members

  • lou

    Owner, Maker, Designer

    italian girl, living in frankfurt, working in advertising, author of a crafty idea inspirational blog, living out lout, dreaming big, being happy, living the crafty life!

Shop policies

Last updated on May 10, 2022
welcome to happy serendipity. I'm glad you're stopping by.
thank you for taking a moment to look over my shop policies.

all orders will come wrapped nicely. please send me an email if you want the item to be packed ready for gift-giving or for personalized messages that can be included as well.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept Paypal for international buyers. I'd be happy if customers of the european union payed by bank transfer. please choose "other" in the payment options.
please make your payment within 3 days after purchase otherwise I will cancel the sale and relist the item.

Shipping

I run to the post office 2-3 times a week, and unless your order is custom it should ship either the next day or the day after. Items are shipped with Deutsche Post directly from frankfurt, germany. international orders are insured and have a tracking number that I will check after sending away the package.

according to Deutsche Post shipping of small goods within germany takes 1-2 days
within the EU: 2 -3 days
US: 3 -5 days
Australia & Asia Pacific: 4 - 7 days
please note: all packages that go outside germany will get a tracking number. due to the higher amount of parcel during christmas season it might take a bit longer to deliver. please be patient. nothing gets lost.

big packages
Germany: 2 days
EU: 3-6 days
US: appr. 7-15 days
Asia Pacific: 10-20 days
please note: all packages that go outside germany will get a tracking number. due to the higher amount of parcel during christmas season it might take a bit longer to deliver. please be patient. nothing gets lost.

i cannot and will not ship as "gift" 'cause it's illegal and I am the one who would have to pay the fines, being that I'm a one-woman-show I would have to close down my little shop, which would make me sad. customs forms are marked in line with postal regulations. buyers are responsible for any and all duties and customs charges that may be incurred.

Additional policies and FAQs

contact me for custom orders. I'll be happy to work on your ideas.